Customer Support/Service: Outsourcing customer service operations to handle inquiries, provide support, and resolve issues through various channels such as phone, email, or live chat.
Data Entry and Data Processing: Outsourcing data-related tasks, including data entry, data cleansing, data validation, and data analysis.
Telemarketing and Sales: Outsourcing sales and marketing activities, including lead generation, cold calling, and sales support.
Technical Support: Providing technical assistance and support services for products or services, often through a helpdesk or support center.
Finance and Accounting: Outsourcing financial and accounting tasks such as bookkeeping, accounts payable, accounts receivable, and financial reporting.
Human Resources Outsourcing (HRO): Outsourcing HR functions, including payroll processing, recruitment, employee onboarding, and benefits administration.
Back Office Operations: Handling back-office functions such as data management, document processing, and administrative tasks to improve operational efficiency.
BPO Dialer Services: Utilizing dialer technologies for telemarketing, lead generation, and managing outbound and inbound calls efficiently.
IT Outsourcing: Outsourcing various IT-related services, including software development, application maintenance, and IT support.
Healthcare BPO: Handling healthcare-related processes such as medical billing, medical coding, and healthcare data management.
Content Moderation: Outsourcing the moderation of user-generated content on websites and online platforms to ensure compliance with guidelines and policies.
Research and Analytics: Outsourcing market research, data analytics, and business intelligence tasks to gather insights and inform decision-making.